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Herman the "Itman" helped me replace my old Windows XP laptop with a new Windows 8 model.
He loaded my old emails and set the laptop to work with my printer. He also helped me to contact BT to negotiate a better telephone and Broadband deal.
He suggested that and Ipad might be useful. It was easy to setup up and after a bit of training I am now using it more then the laptop.
Herman is lovely and friendly and I would not hesitate to recommend him.